Contact Us

Have a question or need support? Fill out the form below or reach out via email. We're here to help!

Send Us a Message

Fill out the form and we'll get back to you within 24-48 hours

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Email

hello@uptimecall.com

General inquiries and support

Address

SHREE SHYAMJEE GARMENTS
Purunabasti Road, Basti Road
Vedanta Jharsuguda, Jharsuguda
Odisha - 768202, India

Response Time

General: 24-48 hours

Pro Users: 4-12 hours

During business hours (Mon-Fri)

Specialized Contact

For specific types of inquiries, please use these email addresses

Frequently Asked Questions

Check these common questions before reaching out

How quickly will I get a response?

We aim to respond to all inquiries within 24-48 hours. Pro users receive priority support with response times of 4-12 hours during business hours.

What information should I include?

Please include your account email, a clear description of your issue, and any relevant error messages or screenshots. The more details you provide, the faster we can help.

Do you offer phone support?

Currently, we provide support via email and contact form only. This allows us to provide detailed responses and maintain a record of all communications. For urgent issues, please mark your message as "Urgent" in the subject line.

Can I request a feature or report a bug?

Absolutely! We welcome feature requests and bug reports. Please use the contact form above with "Feature Request" or "Bug Report" in the subject line to help us route your message appropriately.